At Ballard Youth Soccer, we know that parents make a huge commitment to enable their child to play the sport they love. From practices to games to clinics--you do a lot of driving! That's why we are excited to be partnering with a Seattle company called Pogo Rides to help you discover other families that live near you and connect to carpool. Many of you have requested this information to share the ride, and we think the Pogo app will help you do just that--with ease!

Here's how:

  1. Download the Pogo app (for iOS or Android) and create an account (with just your name, zip code and photo).
  2. During your initial use of the app, you'll be asked to give Pogo access to various things that help the app work better (Notifications - so you can be notified that your child has been picked up and dropped off; Contacts - so you can more easily connect in Pogo; and Calendar - so your rides can be synched to your phone calendar).
  3. When you get to the home screen in the app, you'll be asked if you were invited to a group. Say "yes" here.
  4. Search for the Ballard Youth Soccer group and select "Join Group"
  5. Select "Enter Group Code" and enter our private code: #####. Now you're in!
  6. Invite other Ballard Youth Soccer families to join! Simply hit the plus sign on our Group Details page (right underneath "Ballard Youth Soccer") to text them an invitation. (They will still need the access code to join the group, but you can help them along!)

We hope the Pogo Rides app helps your family's transportation challenges and makes it easier for you to get to the soccer field! Email [admin email] or for technical questions, support@pogorides.com and tell us what you think!

 
Frequently Asked Questions

Frequently Asked Questions

Topics covered…
 How do I join a group?
 How secure are Pogo groups?
 How does my child get put into a ride?
 How do I know that other parents are to be trusted driving my child?
 Why does Pogo want access to my phone contacts?
 Why does Pogo want to send me notifications?
 What does it mean to connect on Pogo?
 How does Pogo interact with my phone calendar?
 How does Pogo handle my personal data?

How do I join a group?
Typically a person will receive a pre-approved invitation to join the Pogo group for their school
or club or sports team, accompanied by a 5 digit code to enter when prompted in the app. You
can also search for public groups and request to join, which requires the approval of the group
admin.

How secure are Pogo groups?
Each Pogo group has a 5 digit code. This is intended to strike a balance between the security of
the group and making it accessible for the members of that community to easily join the group.
So take care with whom you share the 5 digit code. The group admin has the ability to remove a
group member, so if you feel as though someone is in your group who doesn't belong there,
please direct your concern to the group admin.

How does my child get put into a ride?
This can happen two ways in Pogo. (1) You are the driver of the ride and include your child in
the ride. (2) You request a ride for your child and share that request with whomever you are
comfortable driving your child. Your child is in a "pending state" in that ride until someone
confirms that they will drive your child. You can remove your child from any ride at any time.
Just to reiterate…you choose to download the Pogo app, who to connect with, who rides in your
car, and with whom your children ride.

How do I know that other parents are to be trusted driving my child?
Pogo strives to provide tools and information to help you make informed decisions about ride
sharing options. However, that information does not include background checks, driver's license
verification, proof of insurance, or driving history. We will help you discover parents who live
near you, share trusted group connections with you (school, club, sports team), and share
personal connections (e.g., "I don't know Susan but I know Linda and she knows Susan and lets
her kids ride a lot with Susan"). Pogo is intended to help inform but in no way be a substitute for
parental judgement. If you're not sure about another parent as a driver, send them a message
via the Pogo app and meet in the real world.

Why does Pogo want access to my phone contacts?
When you first use Pogo you will be asked to give Pogo access to the contacts on your phone.
This makes it very easy to connect with people on Pogo and set up shared rides. We don't
share your Contacts with any third parties - it is only to make your Pogo experience work better
for you. If you would like to change Pogo's access to your phone contacts, go to the Settings
menu in the app and click on Permissions.

Why does Pogo want to send me notifications?
When you first use Pogo you will be asked to give Pogo permission to send you notifications.
These are commonly referred to as "push notifications" and are messages that pop up for a brief
moment on your phone when you have it unlocked, or may appear on your phone's lock screen.
Pogo uses these notifications to alert you to events in the Pogo app, such as someone
requesting a ride from you; that a driver has confirmed they will drive your child as you
requested; that a driver can no longer drive your child; and that your child has been picked up or
dropped off. If you would like to change Pogo's ability to send you notifications, go to the
Settings menu in the app and click on Permissions.

What does it mean to connect on Pogo?
Entering into a mutual connection with someone on Pogo means that you grant access to
detailed profile information for each other's family - to the extent that you have included it in
your Pogo profile - which may include the name, profile photo, and grade of your children. It
grants access to your first and last name and the ability to call or message you via the mobile
number that you used for your Pogo registration. It also shows mutual contacts and mutual
groups that the two of you share. So please consider this thoroughly before becoming a Pogo
contact with someone.

How does Pogo interact with my phone calendar?
Pogo can do a couple of cool things with your phone calendar: (1) automatically sync any Pogo
ride so that it always shows up with the most current details on your phone calendar; and (2)
you can take any event on your phone calendar and quickly turn it into a Pogo ride because it
inherits all of the date, time, and location information.

How does Pogo handle my personal data?
Pogo requires trust so that we can confidently have our children share rides safely as part of an
interconnected community. This level of trust requires authenticity and transparency. Users on
Pogo need to be real, verifiable people and represent themselves honestly and openly. We
strive to provide the tools and policies to make that possible.

It's important to keep in mind that every step within the Pogo app is completely voluntary on the
part of the user. The user chooses to download the app, they choose who to connect with,
which groups to join and, most importantly, who rides in their car and with whom their children
ride. As part of that process we collect a limited set of personal information about you and your
child(ren). This data is not shared with any third-parties for their marketing purposes. It is shared
with other Pogo users when you choose to connect with them 1:1; when you agree to be part of
a ride with other families; and when you are part of the same Pogo group.

Pogo makes every effort to ensure that your information is secure in our system. Pogo has staff
dedicated to maintaining the security of all user data. Pogo's physical infrastructure is hosted
and managed within Amazon's secure data centers and utilizes the Amazon Web Services
(AWS) technology stack. Amazon's data center operations have been accredited under ISO
27001; SOC 1/SSAE 16/ISAE 3402; PCI Level 1; FISMA Moderate; and Sarbanes-Oxley
(SOX).

With that said, unfortunately no data transmission over the Internet can be guaranteed to be
100% secure. As a result, Pogo cannot 100% guarantee the security of any information you
transmit to us, and users must be comfortable with some small level of risk that accompanies
any online activity. If you are not comfortable with this, please do not use the Pogo app or
services.

For a complete discussion of our policies as it relates to your data, please refer to our Terms of
Service at www.pogorides.com/terms/ and Privacy Policy at www.pogorides.com/privacy/.